Flex Pay and HSA accounts may be used for Private OMoWC treatments.

Oriental Medicine of West Chester (OMoWC) is able to submit for patients that have BCBS Highmark FEP as their Primary insurance.

Office visits will be paper submitted, payments should be sent directly to OMoWC. After insurance check is received, patients will be billed for their remaining balance.

As a courtesy, Oriental Medicine of West Chester is able to submit insurance claims electronically (EDI), for patients who carry the following insurance*:

  • Aetna
  • Cigna
  • United Healthcare

*(Please note this does not include HMOs)

Payment is due at time of service. Submissions will be sent from our office and reimbursement checks should be sent directly to the subscriber. We cannot guarantee reimbursement, that is determined by the plan the insured has chosen.

For all other insurances, we will gladly supply patients with a visit statement. You may try submitting to determine whether you are eligible for reimbursement.

Submitting to Secondary insurance requires two copies of the OMoWC patient visit statement. The first copy should be sent by the patient, to the Primary insurance, along with a completed insurance form. Once the Explanation of Benefits (E.O.B.) is received, a copy of the E.O.B., copy of OMoWC. patient visit statement and completed insurance form can be sent to the Secondary insurance. Reimbursement checks should be sent directly to patient if they have coverage.

Medicare Primary patients with Secondary insurance should submit patient visit statement provided by OMoWC with completed Medicare form in order to receive denial. Once denial is received as stated on Explanation of Benefits, submit copy of denial along with copy of OMoWC patient visit statement and completed insurance form for Secondary insurance. If patient has coverage, reimbursement should go directly to them.

Community Acupuncture treatments are not eligible for insurance reimbursement.

Oriental Medicine of West Chester strongly encourages patients to submit to their insurance company. With continuous changes in covered expenses, Acupuncture reimbursement is likely to improve.